Welcome to my worldview

You may have seen companies claim in their marketing material that they abide by a set of values; such values might look like: Kindness, Trustworthiness, and Listeners. Somehow, they disappoint you because deep within, you know they are operating under another set of values, or I’d dare to say anti-values.

Operating under a set of unidentified anti-values is a great way to destroy the goodwill built with customers and business partners and employee loyalty.

A few weeks ago, I recommended a plumbing service to a friend, and he asked me if it was expensive. I told him these plumbers fixed my sink appropriately and that I selected them because of good public reviews.

Since we’ve already had this discussion before (the evergreen topic of how I don’t select products and services for their price tag), he asked me if I ever try to bargain with merchants. I replied that I never try to negotiate prices or ask for discounts. At first, I realised I operated like this many years ago, but I had to search my feelings about why that is. These are my findings.